The Psychology of Conflict Resolution in Communication
Order ID |
53563633773 |
Type |
Essay |
Writer Level |
Masters |
Style |
APA |
Sources/References |
4 |
Perfect Number of Pages to Order |
5-10 Pages |
Description/Paper Instructions
The Psychology of Conflict Resolution in Communication
Conflict resolution is a vital aspect of communication, and it involves the process of managing disputes or disagreements between individuals or groups. In this article, we will explore the psychology of conflict resolution in communication, including the different stages of conflict, the role of emotions in conflict resolution, and strategies for resolving conflicts.
Stages of Conflict
Conflict can be viewed as a process that goes through several stages. The first stage is known as the latent stage, where the parties involved may not be aware of the conflict or may choose to ignore it. The second stage is the perceived stage, where one or more parties become aware of the conflict. The third stage is the felt stage, where the parties involved start to experience emotions related to the conflict. The fourth stage is the manifest stage, where the conflict becomes apparent and is visible to others. Finally, the fifth stage is the aftermath stage, where the conflict is resolved, and the parties involved move forward.
Emotions in Conflict Resolution
Emotions play a crucial role in conflict resolution, and it is essential to manage them effectively to achieve successful outcomes. In the felt stage of conflict, emotions such as anger, frustration, and anxiety can arise, which can lead to an escalation of the conflict. However, emotions can also provide valuable information about the underlying issues that need to be addressed. For example, if a person expresses anger during a conflict, it may indicate that they feel disrespected or unheard. Understanding the underlying emotions can help parties involved in a conflict to identify the root cause and work towards resolving it.
Strategies for Resolving Conflicts
There are several strategies for resolving conflicts, and the most appropriate strategy depends on the situation and the parties involved. Below are some common strategies for conflict resolution:
Collaboration: Collaboration involves working together to find a mutually beneficial solution. This strategy is ideal when both parties have a shared goal and are willing to work towards a solution.
Compromise: Compromise involves finding a middle ground where both parties can agree on a solution. This strategy is useful when both parties are willing to give up something to reach a resolution.
Avoidance: Avoidance involves avoiding the conflict altogether. This strategy is useful when the conflict is minor and not worth the effort to resolve.
Accommodation: Accommodation involves giving in to the other party’s demands. This strategy is useful when preserving the relationship is more important than the outcome.
Competition: Competition involves a win-lose mentality, where one party wins, and the other loses. This strategy is useful when there is a clear winner and loser.
Conclusion
In conclusion, conflict resolution is an essential aspect of communication, and it involves managing disputes or disagreements between individuals or groups. The psychology of conflict resolution involves understanding the different stages of conflict, the role of emotions in conflict resolution, and strategies for resolving conflicts. Effective conflict resolution requires parties involved to be willing to communicate, listen to each other, and work towards a mutually beneficial solution. With the right skills and strategies, conflicts can be resolved peacefully, and relationships can be strengthened.
The Psychology of Conflict Resolution in Communication
RUBRIC
QUALITY OF RESPONSE |
NO RESPONSE |
POOR / UNSATISFACTORY |
SATISFACTORY |
GOOD |
EXCELLENT |
Content (worth a maximum of 50% of the total points) |
Zero points: Student failed to submit the final paper. |
20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. |
30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. |
40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. |
50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. |
Use of Sources (worth a maximum of 20% of the total points). |
Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. |
5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. |
10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. |
15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. |
20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. |
Grammar (worth maximum of 20% of total points) |
Zero points: Student failed to submit the final paper. |
5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors |
10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors |
15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. |
20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. |
Structure of the Paper (worth 10% of total points) |
Zero points: Student failed to submit the final paper. |
3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. |
5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper |
7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. |
10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. |
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