CUL233 Conducting an Interview with A Food Service
Order ID |
53563633773 |
Type |
Essay |
Writer Level |
Masters |
Style |
APA |
Sources/References |
4 |
Perfect Number of Pages to Order |
5-10 Pages |
Description/Paper Instructions
CUL233 Conducting an Interview with A Food Service
Foodservice Management
CUL 232
Final Project
Kendall College
900 N. North Branch St.
Chicago, IL 60622
The final project for CUL 233 is conducting an interview with a food service leader in the area. Your interviewee should hold the title of one of the following:
Executive Chef
Departmental or Sous Chef (supervising at least 5pp)
Working Owner (must hold a functioning role within establishment)
General Manager
Dining Room Manager
Operations Manager
Department Manager (as in a hotel or casino)
*Anyone outside of these parameters that you would like to interview must be approved by instructor. Kendall instructors are not potential candidates.
Prior to the interview you will most likely speak to your candidate by phone. Please be professional and courteous in your interactions with those in the industry. Let them know you are a Kendall student and must interview an industry management professional for your Foodservice Management Course.
Be sure your questions cover issues we have discussed in class as well as:
Need for Human Resources in Food Service Industry
Communication / Leadership / Motivation
Conflict Resolution
Stress and Coping (How does interviewee deal with stress? What are their coping mechanisms?)
Decision Making
Recruitment / Interviewing/ Screening/Training / Retention of Employees
Some points you must cover:
Challenges/Joys of Management
Novice perspective vs. seasoned view (then vs. now)
Level of difficulty finding people
Training and Motivation of staff (issues, challenges, lessons learned)
What has worked well for this manager
Early mistakes, misunderstandings
Personal philosophy of managing people (Does their philosophy differ with the organization or owner?)
(On a side note, this course involves the nature of employee/employer relations. However, it could be easy to discuss the person’s culinary capabilities, keep this at a minimum because you should focus your attention on his or her opinions of the challenges of managing staffs.)
Assembly of Paper:
Cover Page
First Page – Questions planned
Top of Page Two – List:
Restaurant/Organization where interviewee is employed
Location and Contact Info
Interviewee’s Name and Position there
How long there/How long in industry (this should all be covered in the first page of paper).
Narrative section of paper (minimum 3 page essay)…
Summarize your conversation (in essay format), retell any pertinent stories, draw conclusions as to what can be learned from your meeting. The focus of your paper should be how this individual has grown as a food service leader over the course of their career. How has their experience in the business shaped their management style?
Presentation Component
In order to share your experience with your classmates, you will also deliver a 7-9 minute presentation on You Tube. Presentation should include a brief history of the chef/manager as well as the environment in which they currently work to establish a frame of reference. You will have to upload by Friday 11:59pm of your week.
The same topics covered in your paper should be touched upon in the presentation. Remember that your classmates will not have the benefit of reading your paper. Your goal in the oral presentation should be to impart a general understanding of what drives the foodservice leader you interviewed. Share with us their philosophies of management, how their style has changed over time, important lessons learned, new challenges to our business, etc. Encapsulate for us the most valuable wisdom related to you and what you gained from your time together.
The project is worth 60 points, equal to your midterm and final exam. Grading for the project is as follows:
30 points – Verbal Presentation (about 7-9 minutes max.)
Content/Message
Effectiveness of public speaking
Professionalism
30 points – Paper (organized logically, written well, thorough in presenting the conversation that took place, thoughtful conclusions made)
Process to turn in work:
You must upload your paper on Blackboard by Friday by midnight; late work will have a 50% point deduction. Please make sure this is a WORD DOC, no Apple versions, etc.
Also, up load your video to the designated You Tube forum. Also, when you post your paper to Blackboard, please copy and paste your link in the comments section.
Page 2 of 2
RUBRIC
QUALITY OF RESPONSE |
NO RESPONSE |
POOR / UNSATISFACTORY |
SATISFACTORY |
GOOD |
EXCELLENT |
Content (worth a maximum of 50% of the total points) |
Zero points: Student failed to submit the final paper. |
20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. |
30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. |
40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. |
50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. |
Use of Sources (worth a maximum of 20% of the total points). |
Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. |
5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. |
10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. |
15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. |
20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. |
Grammar (worth maximum of 20% of total points) |
Zero points: Student failed to submit the final paper. |
5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors |
10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors |
15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. |
20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. |
Structure of the Paper (worth 10% of total points) |
Zero points: Student failed to submit the final paper. |
3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. |
5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper |
7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. |
10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. |
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