For your final paper, pick one of the following departments:
Neither department has detailed records of what the issues are. In your paper, recommend a proposed quality improvement plan based on the COPIS model. The recommendation should include the following:
You improvement plan must incorporate at least three scholarly sources in addition to the course text.
The Final Paper
For further assistance with the formatting and the title page, refer to APA Formatting for Word 2013 (Links to an external site.).
Carefully review the Grading Rubric (Links to an external site.) for the criteria that will be used to evaluate your assignment.
Evans, J. R., & Lindsay, W. M. (2017). Managing for quality and performance excellence (10th ed.). Mason, OH: South-Western Cengage.
ASQ. (n.d.). About ASQ (Links to an external site.). Retrieved from http://asq.org/about-asq/who-we-are/index.html
International Organization for Standardization. (n.d.). About ISO (Links to an external site.). http://www.iso.org/iso/home/about.htm
National Institute of Standards and Technology. (n.d.). Baldrige Performance Excellence Program (Links to an external site.). Retrieved from http://www.nist.gov/baldrige/
The Baldridge Foundation (Links to an external site.). (http://www.baldrigepe.org/)