Working with Client’s Case Study
Order ID |
53563633773 |
Type |
Essay |
Writer Level |
Masters |
Style |
APA |
Sources/References |
4 |
Perfect Number of Pages to Order |
5-10 Pages |
Description/Paper Instructions
Working with Client’s Case Study
Case Study in Singapore
Direct Practice in Social Work, by Scott W. Boyle
https://sg1lib.org/dl/5440631/465444
The family comprises Mr… Ivan Yeo, 49, and his Vietnamese wife, Ms. Chau, 28, who is
on long-term social visit pass. They have 3 girls aged 3, 2, and 1. The couple stays in a small apartment owned by Mr. Yeo and his mother, Mdm Yeo, aged 63, a homemaker. Mr. Yeo’s father has severe dementia and has
been placed in a nursing home for about 6 months now. The family was able to place him
there for a monthly charge of $150 with the assistance of Ms. Lily Neo, a Medical Social
A worker at the Sengkang General Hospital.
Mdm Yeo has diabetes and is on long-term medication. She follows up at Sengkang
General Hospital. Mdm Yeo helps to cook and clean for everyone while Ms. Chau mainly
takes care of her three children.
Ms. Lily Neo has referred the family to you for follow-up at the community agency after
new developments in the family amidst COVID-19. Mr. Ivan Yeo, who was working as
a retail assistant at a sports apparel store was suddenly laid off. He has registered to
become a food deliveryman. He will be starting his new job in a week. Though,
Mr. Yeo’s monthly take-home pay was $2000 at the Sports shop, he only received 50%
of his normal salary for the past four months due to the lockdown. This has resulted in
outstanding arrears of five months with Singapore Power (the apartment’s electric supply company), as well as unpaid maintenance service and conservancy charges for their apartment. Based on Ms. Lily Neo’s report, the family has arrears of about $4000 in total. This has also further aggravated the already tense situation at home.
Mdm Yeo’s relationship with her daughter-in-law has not been very good since the
couple’s marriage. Indeed, Mdm Yeo was against Mr. Ivan Yeo’s decision to marry Ms
Chau. She only grudgingly agreed to the wedding after Mr. Ivan Yeo threatened to leave
for Vietnam for good if she objected to his decision. The poor relationship between Ms
Chau and her mother-in-law have been mainly due to their language barrier. Mdm Yeo speaks Malay as well as the Chinese local dialect (Hokkien). Ms. Chau, however, can only speak Cantonese and a little bit of English. The young couple and their children communicate with each other in very simple English. Hence, Mdm Yeo often feels left
out in their conversations. Mdm Yeo and her daughter-in-law also seem to have a very different perspectives on
parenting. Mdm Yeo feels that Ms. Chau does not manage the young children well and
blames her for their mischievous behavior.
Mr. Yeo is often stuck in between his mother and wife whenever an argument erupts. He
copes by either locking himself in his room or walking out of his apartment unit hoping for things
to resolve on their own.
Mr. Yeo feels that the situation has worsened now that his mom has not been able to visit his
dad at the nursing home due to the COVID-19 situation. She has become rather lonely
and withdrawn. She also feels very bad that they have all just abandoned the older Mr
Yeo somewhere far away now that he is sick and not able to contribute to the family
and feels that she too will be treated similarly.
The purpose of the referral is for your agency to look into emergency financial aid, food
rations as well as to help improve the hostile relationship between Mdm Yeo and her
daughter-in-law.
Answer the following questions based on the case study above.
Question 1
- a) You have been assigned this case. Outline and analyze FIVE (5) needs of the family
that requires your immediate attention and follow-up. Use relevant theories to justify your
- b) Explain THREE (3) ways that you would suggest to help the Yeo family overcome
their challenges. Use theories to substantiate your answers.
Question 2
Knowledge, Skills & Values are three crucial elements that guide social work in helping
process. Appraise how these THREE (3) components would guide you when working
with the Yeo Family. Explain with clear examples.
Question 3
- a) Termination, though the last stage of the Planned Change Model is critical in
the problem-solving framework. Demonstrate any FOUR (4) key areas that need to be
discussed in detail with your clients during this stage citing relevant examples to illustrate
your points.
- b) Explain and illustrate how you would use the skill of confrontation when dealing with
a client who keeps going back to drug-taking regardless of his frequent promises to stay
Question 4 (
- a) “ Non-verbal communication is a major component of interpersonal skill repertoire
and includes posture, facial expression, proxemics, eye contact, and personal
” (Kadushin and Kadushin, 1997, in Trevithick, 2005, p120) Outline any
FOUR (4) aspects of non-verbal communication and explain their relevance to the social
work helping process.
- b) Comment on how Transference and Countertransference can become a pitfall in your
work with social work clients citing relevant examples. Explain how, as a professional
social worker, you can guard against these pitfalls.
RUBRIC
QUALITY OF RESPONSE |
NO RESPONSE |
POOR / UNSATISFACTORY |
SATISFACTORY |
GOOD |
EXCELLENT |
Content (worth a maximum of 50% of the total points) |
Zero points: Student failed to submit the final paper. |
20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. |
30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. |
40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. |
50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. |
Use of Sources (worth a maximum of 20% of the total points). |
Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. |
5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. |
10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. |
15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. |
20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. |
Grammar (worth maximum of 20% of total points) |
Zero points: Student failed to submit the final paper. |
5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors |
10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors |
15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. |
20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. |
Structure of the Paper (worth 10% of total points) |
Zero points: Student failed to submit the final paper. |
3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. |
5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper |
7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. |
10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. |
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