In this assignment you will review technical information from the Contact Center Case Study and develop two different Status Reports based on the communication plan you previously developed. Based on the information provided in the assignment instructions and attached sheets, create two different Phase 1 Status Reports to provide to the stakeholders identified and included within your communication plan as:
High Power/Low Interest (quadrant 3 – Keep Satisfied)
Low Power/High Interest (quadrant 2 – Keep Informed)
Please reference the attached document for specific assignment instructions and the assignment rubric.You may use these templates or create your own for this assignment. If you use a template from another source (internet) – you must provide a reference.
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