Software Development Company Business Management Presentation
Order ID |
53563633773 |
Type |
Essay |
Writer Level |
Masters |
Style |
APA |
Sources/References |
4 |
Perfect Number of Pages to Order |
5-10 Pages |
Description/Paper Instructions
Software Development Company Business Management Presentation
SCENARIO
You work in a senior manager role at a software development company. There has recently been a major restructure and you are required to take on the management of both the sales and customer support departments. The departments have never fallen under the same manager and have traditionally had a tense relationship. The tension comes from the tendency of the sales team not always being forthcoming about the limitations of the software product. The result is angry phone calls to customer support representatives. Additionally, the previous managers of the two departments had very different management styles and were often at odds with one another.
The combination of the overall organizational restructure, the merging of departments that had a history of tension, and the change in managers seem to be affecting the morale and productivity of your newly acquired staff. This observation is supported by high turnover in both areas, tendencies to miss deadlines, a high rate of employees calling in sick, and no responses to important email and phone correspondence. As manager, you need to create a team that trusts you and works well together in order to be productive and meet your company’s sales goals while providing excellent customer support. In order to address what you believe to be a serious morale issue, you have decided to research the exact root of the business problem in order that you come up with solutions to begin team-building exercises and ultimately increase productivity
INSTRUCTIONS
You have decided that the business problem is serious enough that it should be brought to the attention of senior management in the form of a presentation. In your presentation you will begin by briefly describing the ways you believe low morale is affecting productivity. You will then describe the research methods you will use to determine the exact cause for low morale so that you can make appropriate actions in your area.
Create a presentation using Microsoft PowerPoint or other presentation software of your choice (voice-over is not needed) that includes the following:
Describe four ways that you see low morale affecting productivity in your area (1 – 2 slides)
Explain the qualitative and/or quantitative research method(s) you would use to discover the exact cause of low morale and why you chose it. (2-3 slides)
Quantitative methods – surveys, experiments, surveys, and case studies
Qualitative methods – focus groups, interviews, observations, content analysis
Identify the target audience that will be included in your sample and why (2-3 slides)
Define how large the sample size will be
Determine whether all members of the team will be included in your research or only selected members.
Determine the type of data you will be gathering and how it will allow you to interpret the exact cause(s) of low morale in your area. (2-3 slides).
Be sure the presentation includes all standard slides (title, conclusion, references) and displays proper grammar, spelling, punctuation, sentence structure, and references cited in APA format.
RUBRIC
QUALITY OF RESPONSE |
NO RESPONSE |
POOR / UNSATISFACTORY |
SATISFACTORY |
GOOD |
EXCELLENT |
Content (worth a maximum of 50% of the total points) |
Zero points: Student failed to submit the final paper. |
20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. |
30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. |
40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. |
50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. |
Use of Sources (worth a maximum of 20% of the total points). |
Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. |
5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. |
10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. |
15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. |
20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. |
Grammar (worth maximum of 20% of total points) |
Zero points: Student failed to submit the final paper. |
5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors |
10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors |
15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. |
20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. |
Structure of the Paper (worth 10% of total points) |
Zero points: Student failed to submit the final paper. |
3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. |
5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper |
7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. |
10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. |
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