Order ID |
53563633773 |
Type |
Essay |
Writer Level |
Masters |
Style |
APA |
Sources/References |
4 |
Perfect Number of Pages to Order |
5-10 Pages |
Description/Paper Instructions
Poor Execution Audits Can Influence Yearly Raises
Poor execution audits can influence yearly raises and advantages
WRTG 293 students,
Your next assignment will be a memo to an employee. This assignment continues on us
potential negative message theme. However, it involves communicating with a part-time
employee.
The situation you are responding to is described below:
_________________________________
You are the manager at Athlete’s Foot Shoe Store. Your store specializes in athletic shoes.
Your customers typically are runners, basketball enthusiasts, tennis players, golfers, or others
who are active and need quality footwear? Your prices are a bit high. But you have product
knowledge. Customers who want information on a specific type of shoe can come to your store
and get it. You have information on the product line that discount retailers do not have. While
your prices are high, customers pay for knowledge and service.
You have no full-time staff. You hire only part-time employees. Most of them are high school
or college students.
You hired Jim Johnson eight months ago. Jim is a sophomore in college. He works for you
two evenings a week and on Saturdays. He puts in 20-25 hours per week.
Jim has extensive knowledge of athletic shoes. He runs regularly. He is very familiar with what
makes a good running shoe, why basketball shoes would not be good for running, why certain
tennis shoes are more durable than others, etc. He regularly reads Running Times magazine.
Overall, Jim’s technical knowledge of athletic shoes is unsurpassed by any of your other
employees. He knows more than you do, you suspect, about athletic shoes.
However, this situation presents a problem. Jim is so knowledgeable about athletic shoes that
his skills actually deter his ability to sell shoes.
First, he talks too much with the customers about specific shoes. Often, customers get bored
with him and find an excuse to leave the store after hearing him talk on and on about technical
details they may not be interested in.
Second, related to the problem mentioned above, sometimes potential customers listen to his
facts about the shoe, and then they go off and purchase it at another store, often for a cheaper
price. In short, many of them get their product knowledge from Jim and then buy the shoe
elsewhere.
Third, when he does make a sale, he spends so much time with the customer that other
employees have often made three four sales in the time it takes him to make one sale. He is
not efficient when he makes a sale.
Fourth, when the store gets busy, Jim is not helpful because of his focused work ethic and his
loquacious verbal style.
When 20 or so potential customers are in the store, the employees need to “fill in” for each other.
For example, if an employee is going to the back of the store to get a particular shoe for a
customer, another employee might ask that employee to get a shoe for his or her potential
customer as well. Or if an employee is ringing up a customer for a sale, that employee might
ring up another customer as well, even if the sale was coordinated by a different employee.
Overall, the workforce at Athlete’s Foot is a team. They help each other out.
But Jim is not a team player. He seems oblivious to situations like helping retrieve a shoe or
helping ring a customer up. He is focused on the customers he is helping, and he seems unable
to see the big picture when the store is busy and teamwork is necessary for a smooth operation.
On this fourth issue, other employees have expressed frustration with Jim. They talk about him
behind his back occasionally. You have heard their disparaging talk on occasion.
However, Jim is a valuable member of your staff. Some customers swear by him and ask for
him by name when coming into the store. His product knowledge of shoes is quite amazing.
You don’t want to lose him. He has helped customers purchase some high-priced shoes—
purchases that you are convinced no other employee would have been able to complete. If a
customer needs technical help in being persuaded to buy a pair of shoes, Jim can provide that
technical help.
You need to write a memo to Jim about his performance. You want to express your concern
about the issues mentioned above. But you don’t want to discourage him. You want him to
continue with the strengths he has shown on the job.
Overall, you don’t want to lose him. However, you do realize that some dynamics of his work
patterns should change.
The goal of your memo is to set up a face-to-face meeting with Jim to discuss your concerns.
You realize that the memo is not going to result in his change in performance. The memo is
designed to outline the problems, outline his strengths, and then set up a meeting with him to
discuss future actions.
RUBRIC
QUALITY OF RESPONSE |
NO RESPONSE |
POOR / UNSATISFACTORY |
SATISFACTORY |
GOOD |
EXCELLENT |
Content (worth a maximum of 50% of the total points) |
Zero points: Student failed to submit the final paper. |
20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. |
30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. |
40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. |
50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. |
Use of Sources (worth a maximum of 20% of the total points). |
Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. |
5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. |
10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. |
15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. |
20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. |
Grammar (worth maximum of 20% of total points) |
Zero points: Student failed to submit the final paper. |
5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors |
10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors |
15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. |
20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. |
Structure of the Paper (worth 10% of total points) |
Zero points: Student failed to submit the final paper. |
3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. |
5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper |
7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. |
10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. |
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