OM 006 Process Improvement and Quality Presentation
Order ID |
53563633773 |
Type |
Essay |
Writer Level |
Masters |
Style |
APA |
Sources/References |
4 |
Perfect Number of Pages to Order |
5-10 Pages |
Description/Paper Instructions
OM 006 Process Improvement and Quality Presentation
OM006 Assessment Instructions
Review the details of your assessment including the rubric. You will have the ability to submit the assessment once you submit your required pre-assessments and engage with your Faculty Subject Matter Expert (SME) in a substantive way about the competency.
Overview
For this Performance Task Assessment, you will apply the concepts of process improvement and quality to the “Piney Woods Hospital Emergency Department Case Study” provided. There are four parts to this Assessment. Your responses to each part will be evaluated based on your ability to synthesize the concepts of process improvement and quality, and the information in the case study.
To complete this Assessment:
Download the Academic Writing Expectations Checklist to use as a guide when completing your Assessment. Responses that do not meet the expectations of scholarly writing will be returned without scoring. Properly formatted APA citations and references must be provided, where appropriate.
Be sure to use scholarly academic resources as specified in the rubric. This means using Walden Library databases to obtain peer reviewed articles. Additionally, .gov (government expert sources) are a quality resource option. Note: Internet and .com sources do not meet this requirement. Contact your coach or SME for guidance on using Library Databases.
Carefully review the rubric for the Assessment as part of your preparation to complete your Assessment work.
This Assessment requires submission of one (1) file. Save your file as OM006_firstinitial_lastname (for example, OM006_J_Smith).
You may submit a draft of your assignment to the Turnitin Draft Check area to check for authenticity. When you are ready to upload your completed Assessment, use the Assessment tab on the top navigation menu.
Instructions
Before submitting your Assessment, carefully review the rubric. This is the same rubric the SME will use to evaluate your submission and it provides detailed criteria describing how to achieve or master the Competency. Many students find that understanding the requirements of the Assessment and the rubric criteria help them direct their focus and use their time most productively.
Rubric
Access the following to complete this Assessment:
Piney Woods Hospital Emergency Department Case Study
Anstine, J., Dorsey, K., & Schmidt, N., et al. (2009). The Piney Woods Hospital emergency department. In Kovner, A., McAlearney, A. S., & Neuhauser, D. (Eds.), Health Services Management: Cases, Readings, and Commentary (9th ed., pp. 329 – 340). Health Administration Press & Association of University Programs in Health Administration.
Academic Writing Expectations Checklist
To begin this Assessment, read the “Piney Woods Hospital Emergency Department Case Study.” Imagine you are the summer resident referred to in the case study and will be providing Zach Porter, the CEO, with recommendations for improving processes and quality in the Emergency Department of Piney Woods Hospital.
For the Assessment, complete the following:
To gather more information, you have a meeting with Zach Porter where you will discuss the issues in the emergency department and provide recommendations for improvements. Prepare a slide presentation to guide the discussion with Zach. Be sure to address all of following in your presentation:
OPPORTUNITIES FOR IMPROVEMENT (MINIMUM OF 2 SLIDES)
Identify and describe three to five opportunities for process improvement and cost reduction in the Piney Woods Emergency Department.
Quantify the size of the three to five opportunities and describe the impact they have on the emergency department and on quality.
STRETCH GOALS (MINIMUM OF 2 SLIDES INCLUDING THE CHART/TABLE SLIDE)
Recommend three to five measurable stretch goals, one for each of the opportunities you identified at Piney Woods. The goals should be designed to improve process and quality, and to reduce risk, waste, and cost.
Create a table or chart to be included within your presentation that captures the following information:
The three to five stretch goals. Use the presenter notes area to explain and cite relevant research that underpins your recommendations.
How the goals will improve processes and lower costs for the Piney Woods emergency department.
How progress and achievement of each stretch goal will be measured.
CONTINUUM OF CARE (MINIMUM OF 2 SLIDES)
Analyze the continuum of care across the Piney Woods Hospital organization and provide recommendations to eliminate redundancy and decrease quality risk.
Identify three opportunities to improve the continuum of care, eliminate redundancy, and decrease quality risks. Provide a rationale for targeting these areas in the speaker’s notes.
Recommend methods for improvement of each opportunity you identified. Explain how each recommendation would achieve desired results in the speaker’s notes.
CULTURE OF ACCOUNTABILITY AND QUALITY EXCELLENCE (4 SLIDES)
Using academic resources to support your thinking, address the following:
Define a culture of accountability and quality excellence.
Explain why a culture of accountability and quality excellence will improve the patient experience and the work environment at Piney Woods Hospital.
Recommend how Zach and the leadership team can foster a culture of accountability and quality excellence in the emergency department.
Describe the challenges of fostering a culture of accountability and quality excellence in the emergency department.
RUBRIC
QUALITY OF RESPONSE |
NO RESPONSE |
POOR / UNSATISFACTORY |
SATISFACTORY |
GOOD |
EXCELLENT |
Content (worth a maximum of 50% of the total points) |
Zero points: Student failed to submit the final paper. |
20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. |
30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. |
40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. |
50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. |
Use of Sources (worth a maximum of 20% of the total points). |
Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. |
5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. |
10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. |
15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. |
20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. |
Grammar (worth maximum of 20% of total points) |
Zero points: Student failed to submit the final paper. |
5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors |
10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors |
15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. |
20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. |
Structure of the Paper (worth 10% of total points) |
Zero points: Student failed to submit the final paper. |
3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. |
5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper |
7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. |
10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. |
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OM 006 Process Improvement and Quality Presentation
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