Lack of Maintenance and The Patients Assignment
Order ID 53563633773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages to Order 5-10 Pages Description/Paper Instructions
Lack of Maintenance and The Patients Assignment
Clear View, a radiology practice in Pretoria has 15 branches at hospitals and doctor’s practices in the area, some of which are only 3 kilometers apart.
All bookings are managed separately by each individual practice. At each practice, patients have to complete the relevant forms in the admission department, go for their relevant tests at the consultation rooms and then return to the admission department for payment. The services provided by Clear View include:
X-rays, Mammograms, MRI scans ,CAT and PET scans. MRI scans
You investigated the number of patients that were seen daily at three different locations that are within 6 kilometres from each other.
Capacity/ Day
JKR Hospital LCM Hospital ZAF Hospital Day Mon Tue Wed Mon Tue Wed Mon Tue Wed Mammograms 15 22 15 23 14 16 10 10 10 10 MRI scans 15 12 10 5 10 12 10 5 2 3 CAT and PET scans 10 11 9 11 8 10 10 6 5 7 To keep the machines operational, each machine is required to undergo a daily maintenance routine, but this is not usually performed since there are too many patients waiting.
Last month the PET scan machine was down for 4 days at JKR Hospital because of lack of maintenance and the patients were not being able to get the scans in hospital. Complains from patients were received on long waiting time at the admissions department for processing of their forms and payment of the consultations.
The machines that are used for the tests, are imported and extremely expensive at over R5 million each. Clear View’s management would like to ensure that the use of the machines is maximised before committing to new purchases.
The following was obtained through discussion with the practice manager regarding the machine maintenance:
A1– Each machine is required to undergo a daily maintenance routine, but this has not been done due to high demand. Last month, one PET scan machine was not working for 4 days and this resulted in R52 000 worth of business being lost. You noted that the PET scan machines at ZAF Hospital is underutilised.
REQUIRED Marks
2.1 Explain in your own words, the following terms: efficiency,
effectiveness and
economy in the context of a performance audit.
(6) 2.2 Formulate five (5) questions to put to the manager of the practice in order to obtain information about the efficient functioning of the processes at Clear View. (5) 2.3 Formulate six (6) audit procedures that could be used to determine the efficient utilisation of resources in the processes at Clear View. Include the procedures that you performed to obtain the information about the number of patients seen per day. (9) 2.4 Based on the discussion made in A1, complete an audit finding practically illustrating the different elements of an audit finding. (
RUBRIC
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. 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