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FOCUS AND ALL THE BEST!!!
SECTION A: CASE STUDY (40 marks)
Read the case study below and answer the questions that follow.
You are a Human Capital Executive in a Corporate and Investment Bank. One of the specialized lending business units- the Infrastructure and Energy Project Finance Team-
You investigate the situation and uncover the following pieces of information:
The team consists of a Head, four Senior Transactional Officers and ten mid-level and junior Investment Bankers. The team has, on average, lost and replaced one or two people a year. The Head of the team believes that the sales cycle of their products is on average three years, i.e. it takes on average 3 years for the team to award a loan to their customers and the average repayment period for a loan awarded to a customer is 5years.
The number of potential loans applied for by customers when the current Head took control, three years ago, has declined from 300 to 150. The team in this business unit is stressed because of the decline which is now impacting on the bank’smargins. Five members of the team have just resigned. Three are moving to join competitors in similar roles; one is leaving the banking industry and the other one joining an international investment bank in Johannesburg.
SECTION B (60 Marks)
Answer any three questions
disciplinary and grievance procedures are there to ensure that these challenges are dealt with fairly and consistently. For this reason, employers need procedures that support both the employer’sand employee’sperspective. Define the role of HR in managing this process with emphasis more on the role HR plays in disciplinary and grievance hearings. You are to outline for both procedures, all the steps that need to be followed. ( 20 marks)