Order ID 53563633773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages To Order 5-10 Pages Description/Paper Instructions
COMM 300 – Assignment 1 – Literature Review
Assignment Subject
Communication Theory: Attribution Theory and Situational Crisis Communication Theory
Workplace Problem: Communicating Workplace COVID-19 Safety Protocol. Addressing employee and client fears as it relates to COVID-19 safety. The workplace communication problem I was faced with relates to the pandemic. COVID-19 created organizational changes and challenges, as well as uncertainty, and emotional disruption for my employees. It is difficult to find appropriate communication channels to match the multi-generational workforce to effectively covey messages. For example, communicating evolving safety protocols placed by the state, the building management team, and our organization. Normally, we would communicate HR related information via an in-person team meeting and place posters in the breakroom. Since the team is working remotely, keeping them in the loop on proper procedure has proven problematic. Employee’s are required to wear facial coverings when in the building, take their temperature when entering the office, and report if they have tested positive for COVID. Assuaging employee fears by effectively communicating the safety protocols in place needs to be rectified, so they are comfortable coming into the office on a limited basis
Communication Theory Goals:
- My theory goal is to understand workplace crisis management.
- My goal is to persuade co-workers to follow workplace safety protocols.
- My goal is to change people’s attitudes toward workplace safety.
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Assignment Criteria
Content: Based on what you learn, write a 2-page, double-spaced essay in which you explain how the theory that you have chosen relates to your final paper’s research question.
- Your literature review should begin with an introduction that contains your research question, an explanation of its significance, and any other background information setting the context of your research.
- Use the body paragraphs to describe and assess what you learned about the communication theory that you plan to use in your final project.
- The conclusion should summarize the major issues that the researchers reported about the theory; it also should evaluate whether the theory accurately explains or can be used to resolve the workplace* communication problem you are investigating.
Format:
- 2 pages
- Double-spaced
- 12 point font
- 1” margins
- APA-style cover page
Do not use any quotes or paraphrases in your writing. Just synthesize and summarize what you learned about your communication theory and critique its utility for your final project.
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Literature Review Citations
Charoensukmongkol, P., & Phungsoonthorn, T. (2020, July 21). The effectiveness of supervisor support in lessening perceived uncertainties and emotional exhaustion of university employees during the COVID-19 crisis: the constraining role of organizational intransigence. The Journal of General Psychology. doi: https://doi.org/10.1080/00221309.2020.1795613
Coombs, W. T. (2007). Attribution Theory as a guide for post-crisis communication research. Public Relations Review, 33(2), 135–139. https://doi-org.ezproxy.umgc.edu/10.1016/j.pubrev.2006.11.016
Coombs, T. (2017). Crisis communication. In M. Allen (Ed.), The sage encyclopedia of communication research methods (Vol. 1, pp. 291-293). Thousand Oaks, CA: SAGE Publications, Inc doi: 10.4135/9781483381411.n108
Groysberg, B., & Abrahams, R. (2020, August 17). What the Stockdale Paradox Tells Us About Crisis Leadership. Retrieved August 21, 2020, from Harvard Business School: https://hbswk.hbs.edu/item/what-the-stockdale-paradox-tells-us-about-crisis-leadership
Holtom, B., Edmondson, A., & Niu, D. (2020, July 9). 5 Tips for Communicating with Employees During a Crisis. Retrieved August 21, 2020, from Harvard Business Review: https://hbr.org/2020/07/5-tips-for-communicating-with-employees-during-a-crisis
Honigmann, D., Mendy, A., & Spratt, J. (2020, June 26). Communications get personal: How leaders can engage employees during a return to work. Retrieved August 21, 2020, from McKinsey & Company: https://www.mckinsey.com/business-functions/organization/our-insights/communications-get-personal-how-leaders-can-engage-employees-during-a-return-to-work
Institute for PR. (2007, October 30). CRISIS MANAGEMENT AND COMMUNICATIONS. Retrieved August 21, 2020, from Institute for Public Relations: https://instituteforpr.org/crisis-management-and-communications/
McDermott, V. (2009). Attribution theory. In S. W. Littlejohn & K. A. Foss (Eds.), Encyclopedia of communication theory (Vol. 1, pp. 61-63). Thousand Oaks, CA: SAGE Publications, Inc. doi: 10.4135/9781412959384.n23
Thompson, S. (2019). Attribution Theory. Salem Press Encyclopedia. Retrieved from: https://search-ebscohost-com.ezproxy.umgc.edu/login.aspx?direct=true&db=ers&AN=89164082&site=eds-live&scope=site.
RUBRIC
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. The can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. GET THIS PROJECT NOW BY CLICKING ON THIS LINK TO PLACE THE ORDER
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