Claim Letter Individual Assignment Help
Order ID 53563633773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages to Order 5-10 Pages Description/Paper Instructions
Claim Letter Individual Assignment Help
Guidelines for Direct Claim Letter Individual Assignment 1: Midterm Written Component
- See Chapter 8
- Page 179 has a sample format of a business letter and instructions, for reference.
- Pages 185-188 refer to Direct Claim message (see Figure 8.8 for a sample email)
Direct Claim Approach:
- Open– clearly state your request (i.e. why you are writing). Remain neutral and objective
- Body:a. Explain the situation – what happened – facts only. Remain neutral.
- Support the claim– provide evidence that your claim is valid – eg. documents, photos, receipts. Remain neutral. Mention attachments or enclosures as appropriate
- Close– Summarize your request and provide an end-date for resolution. End with a goodwill statement suggesting your willingness to continue doing business with the company in the future
Letter Format:
- Follow the format shown in your text, p 179. Use full block, which means that all information starts at the left margin. Do not indent at the start of paragraphs.
- Single space within paragraphs; double space between paragraphs.
- Use the name of the organization, and their address. Include your address.
- Letters start with “Dear Mr./Ms. (last name):”
- Letters end with “Sincerely”, and your name. p. 179 shows a formal close with the organization’s name repeated. The repeated business name is NOT required in this assignment.
- Use a script font to include a written signature in your letter, above your typed signature
Evaluation: See the Direct Letter Evaluation Rubric
Complete the following Assignment:
TASK: Based on Activity 8.6 on page 201 for a Direct Claim:
Value: 30% of the 25% value of the Midterm (the remaining 70% of the midterm mark comes from the D2L Midterm test)
- Write a direct claim LETTER (not an email) related to this scenario. The content format should follow the text suggestion for a Direct Claim.
- Use the name and contact info. in the text, and your own name (a made-up address is ok) for this task.
- Save as a .pdf document (NOT a .pages document if using a Mac) and upload to the Assignment dropbox called: “1st Individual Written Assignment – Direct Claim Letter for Midterm” by 11:59 pm on Saturday, Oct 26.
For those who don’t have a text, see next page for the assignment wording:
8.6 Direct Claim: But it Doesn’t Work! (Obj 3) p. 201 (Assignment 1 Writing Task: Midterm)
After you receive an unexpected bonus, you decide to indulge and buy a new ultra HD 4K TV. You conduct research to compare prices and decide on a Sony 65-inch ultra HD 4K TV model: KD-75X9405C. You spot the TV at Best Buy for $2,798.00 plus tax, the lowest price you could find.
You sell your old TV to make room for the Sony and spend several hours installing the new set. It works perfectly, but the next day when you go to turn it on, nothing happens. You check everything, but no matter what you do, you can’t get a picture. You are without a TV and have wasted hours hooking up the Sony.
Assuming it’s just a faulty set, you pack up the TV ad drive back to Best buy. You have no trouble returning the item and come home with a second Sony. Again, you install the TV, and again you enjoy your new purchase.
But the next day, you have no picture for a second time. Not looking forward to your third trip to Best Buy, you repack the Sony and return it. The customer service representative tries to offer you another Sony TV, but you decline.
You point out all the trouble you have been through and say you would prefer a more reliable TV from a different manufacturer that is the same size and in the same price range as the Sony.
Best Buy carries a Panasonic (Model TX-65CZ952) that fits your criteria, but at $4997.95, it is much more money than you had budgeted. You feel that after all the problems you have endured, Best Buy should sell you the Panasonic at the same price as the Sony. However, when you call to discuss the matter, you are told to submit a written request.
YOUR TASK: Write a direct claim letter to Shelly Wainwright, Manager, Best Buy,
11 Washmill Lake Dr., Halifax, NS B3S 0C4, asking her to sell you the TV for less than the advertised price.
See over for additional submission details.
RUBRIC
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. GET THIS PROJECT NOW BY CLICKING ON THIS LINK TO PLACE THE ORDER
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