Order ID 53563633773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages To Order 5-10 Pages Description/Paper Instructions
Please finish the whole part of Part 1 and also the case 2,3,4 for the Part 2.I also have my professor’s grading rubric for you in the attachment. It helps you to finish this assignment in perfect condition.
HOST 1192 – Group Assignment
This assignment is comprised of two parts. The first part comprises 45% of the assignment (and total mark) while the second part comprises 55% of the assignment and total mark. Please make sure to cite all your sources using APA format.
PART 1
You are a Sales Manager at a CCRC in Toronto. Part of your responsibility is to make sure that all levels of your CCRC – Independent Living, Assisted Living and Nursing Care as well as Respite Care – is filled to maximum occupancy.
- Create a list of sources (a minimum of 12) you can generate leads from in order to bring in clients. Please list the sources and state why they would form a good source of clients.
- You have a prospective client and her family (daughter and son) who have come to look over the facility. The client is 76 years of age and while currently is in prefect health and only needs some assistance with medication distribution, family medical history indicates that she has a high chance of developing a form of dementia and respiratory problems.
Create a checklist to walk the client and her family through your facility to showcase how your facilities and services are a perfect fit for the client as a:
- Person who is independent and wants to socialize with other seniors her age while keeping active.
- Person who has now developed a form of dementia and has to be accommodated for in this slowly worsening condition.
PART 2
This second part consists of a series of actual cases that have occurred at retirement homes. You are to provide solutions to these cases by applying elements of Design, Health and Safety, Human Resources, Maintenance, Housekeeping, Food and Beverage and Customer Service principles as suited to each case. Please state the elements used and why you feel those elements are suitable to solve the issue at hand.
CASE 1
Jessica Knowles is a 75-year-old patient with Alzheimer’s. She lives in a unit on a memory care floor. One night after dinner, after entering her unit while walking towards the bedroom, she slipped and fell. She suffered minor bruises and a bump on her head. She was immediately seen to by the medical staff at the facility but was upset that something like this could have happened. The unit has been entirely furnished by her family.
How would you go about investigating the incident and what possible solutions can you provide to prevent such an incident from happening again?
CASE 2
Your facility is 10-years old, has 6 floors and accommodates 125 clients. You have a bank of 4 elevators to accommodate your clients needs of moving from their units to the common spaces on the main level of the building. Due to a mechanical and computer glitch, two of the elevators have gone down resulting in longer wait times for your clients to get to their desired locations.
What actions would you take to resolve some of the resident frustration in wait times?
What are the short and long-term actions you would take to prevent such an incident from not happening again?
CASE 3
A fire alarm in the building is set off. It is the middle of the night and the middle of winter in Toronto. What evacuation procedures have you put in place to evacuate the residents safely and in a timely manner? How would you accommodate the residents while the alarm is still active?
CASE 4
Harold Smith is a long-time resident of your facility and has gotten along well with both residents as well as staff. Mark Schmidt, a staff member from another facility within your company applied for and was granted a transfer to your facility. A few weeks after Mark started work at your home, Harold approached you with his family present and complained that Mark was verbally and physically abusing him. Harold felt this was the case because of Harold’s special requirements of being assisted to his room and bed each night along with the assistance of changing into his night clothes. (ADL’s). No other resident on Mark’s watch needs this level of attention. Your property is a unionized property and Mark has been with the company for 6 years.
What steps would you take to investigate this case? What possible solutions can you come up with to appease all parties involved in the case.
CASE 5
Breakfast is an important time of the day for most residents as they look forward to meeting with all their fellow residents as well as plan out the activities they will each be attending for the day. Jeremy, an old grumpy resident, is very particular about his needs and does not care if others are inconvenienced as long as his needs are met. On this day, he was served his coffee a little slower than normal and his breakfast was not exactly what he ordered the previous night. While he noticed that the staff were moving as fast as they could, he did not care. After breakfast, he marched to the Executive Director’s office to complain about the lack of service in the dining room at all times and threatened to leave the facility.
How would you go about diffusing the immediate issue at hand and then what would you do to resolve the long-term issue facing the facility?
RUBRIC
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. The can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. GET THIS PROJECT NOW BY CLICKING ON THIS LINK TO PLACE THE ORDER
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