Developing Strategies to Deal with Conflict Assignment
Order ID 53563633773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages to Order 5-10 Pages Description/Paper Instructions
Developing Strategies to Deal with Conflict Assignment
Please Reply to the following 2 Discussion posts:
Requirement
APA format with intext citation
Word count minimum of 150 words per post
References at least one high-level scholarly reference per post within the last 5 years in APA format.
Plagiarism free.
Turnitin receipt.
DISCUSSION POST # 1 Kathryn
Conflict will be encountered by all nurses during their practices, effectively developing strategies to deal with conflict will be an ongoing part of being an advanced practice nurse. Conflict in healthcare is inevitable (Joel, 2018). Some effective strategies for conflict management include: Set ground rules for polite communication before you start talking, Request that everyone engaged put their past ideas about one another aside, Request that all parties participate in uninterrupted active listening, Request that everyone involved write down the issue. Then express the issue again openly. This allows for a better understanding and agreement on the issue that is creating the disagreement, solicit a solution from each party, Discuss each solution, as well as the benefits and drawbacks of each option (Ronquillo et al., 2021).
Scenario:
An example of conflict we are seeing more often during this time of a pandemic is often over the goals of care of a patient when visitors are being restricted by their loved ones. Because of this family members often do not have the opportunity to meet with all specialists in order to get the information they desire to plan of care for their loved ones. In this instance, it is often up to the nurse to advocate for the patient and family.
Conflict resolution: In this situation, it may be necessary for the collaborative care team to seek permission for the administration to hold care with all important members of the patient’s family and physician team. For this situation, it would be appropriate to utilize Weissman’s 10 step method “family goal and setting conferences” (Joel, 2018 p. 331).
In times of COVID, these large meetings may go against hospital policy, but the nurse must maintain courage and uphold the Code of ethics for nurses. Doing what is right for the patient and their families in these situations is not always popular, but the nurse must understand that conflict is inevitable, and learning to more effectively manage situations will come with time and practice (Joe, 2018)
DISCUSSION POST # 2 Baljit
In healthcare, conflict is a common occurrence. According to JOEL (2018), conflicts often stem from differences in personality, role assumptions, relationships, and communication styles. Conflict in the nursing workplace is complex. It can be between providers and nurses over the scope to perform specific tasks, orders or it can be across the multidisciplinary team. Nursing requires teamwork for effective patient treatment. Nurses communicate daily with doctors, patients, and other healthcare professionals. Interpersonal conflict can occur at any level and challenge collaboration among teams. With strong resolution skills, a healthcare team can communicate and work together better. Healthcare teams who communicate effectively could reduce patient errors. A common conflict observed on our unit was between nurses and patient care technicians. As both Nurses and Patient Care Technician (PCT) shifts start at the same time, so everyone is doing bedside shift reporting. As with pandemics, there is frequent turnover for staff resulting in understaffed, and increased patient acuity, and a lot of new nurses and PCT training on the unit. The floor was understaffed and increased acuity of difficult patients, request for pain medications, toileting, and other need like blood sugar check. PCT after finishing the report of each room, disregard to address incontinent patient, leaving the patient wet for the primary nurse to clean as reported by nurses to the manager. Since that incident, I noted increased tension between the nurses and PCT. The unit meeting was arranged everyone was involved in reviewing the unit protocol and policies. As everyone feels the issue was the timing as both Nurses and PCT shifts start together at the same time, leading to conflicts as PCT would prefer to complete the vitals signs and blood sugar check before starting helping the nurses and nurses get busy in the morning in passing the morning meds, rounding with doctors. Unit Policy was reevaluated and a decision was made to start the PCT shift 1 hour early before the RN shift started, so while PCT is in bedside report, nurses at that time can answer call lights and vice-versa. To address conflicts policies should be in place and should clearly define the process to resolve the conflicts. It can worsen the situation if it’s not handled appropriately. Another dysfunctional conflict I witnessed at my job was when a travel nurse approached a surgeon to double-check a medication order before administrating it to the intended patients. The surgeon took the question as a sign of distrust in his own expertise, criticized the nurse, and reported the event to the charge nurse also and want none of his surgical patients to assign to travel nurses. This is clearly a misunderstanding between the nurse and the doctor. A high level of tension and hostility can affect collaboration and teamwork that affect patient care. It is important to address the conflict immediately.
RUBRIC
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. GET THIS PROJECT NOW BY CLICKING ON THIS LINK TO PLACE THE ORDER
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