Chief Financial Officer Case Study
Order ID 53563633773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages to Order 5-10 Pages Description/Paper Instructions
Chief Financial Officer Case Study
This week your rotation assignment takes you to the Office of the Chief Financial Officer (CFO).
An external audit of the company’s financial operations has just been completed. Last week, an “early look” copy of the audit was sent to the CFO with a request for a formal written response for each of the findings. Some of the problem areas were known to the CFO’s staff and they were already working on the required responses. But, there is one set of findings that came as a complete surprise — Shadow IT — the unauthorized / unapproved use of cashless payment technologies by certain locations and offices within the company. These technologies included:
- Micro payments using a payment card issued by guest services to hotel guests and via unattended vending machines to visitors. These payment cards are loaded with a cash value deposited to the card’s account via a credit card charge. Guest services also credits some of these payment card accounts with “reward dollars” for guests who belong to the hotel’s affinity program. The payment cards are used at service locations which do not have a cashier station. e.g. game arcade, self-service laundry or sales kiosk, etc. The payments are processed by a third party service provider which then uses an electronic funds transfer to pay the hotel its share of the income.
- Mobile Payments for services booked through the concierge desk with an authorized but independent provider (not a hotel employee). These services include: private lessons with a tennis or golf pro, childcare, tours and tour guides, interpreters, etc. These payments are made by cell phone either as a mobile payment using a contactless payment system such as Apple Pay or by swiping a credit card through a magnetic stripe reader connected to the provider’s cell phone. The payment accounts which receive the guests’ payments are connected to the hotel’s merchant card accounts. The hotel pays the providers monthly via electronic deposit and issues an IRS Form 1099 to record the income.
The CFO must make a presentation to the IT Governance board about these payment systems as a first step towards either getting approval for continued use or issuing a “cease and desist” directive to force the rogue offices and locations to stop using the unapproved payment systems. The presentation must include information about known or suspected compliance issues for PCI-DSS. The IT Governance board has previously asked project sponsors for information about potential privacy and security issues.
Due to the size and complexity of the problem, the CFO has split the available staff into two teams. Team #1 will focus on the micro payment cards. Team #2 will focus on the mobile payment systems. You have been asked to join one of these two teams and assist with their research. (Note: you *must* pick one and only one of the two technologies to focus on for your discussion paper this week.)
Your team leader has asked you to read the provided background information (see the Week 7 readings) and then put together a 2 page summary of the important points from your readings. You have also been asked to help identify and describe/explain 5 or more privacy and security issues that could arise in conjunction with the use of the technology being studied by your team. Remember to keep your focus on the financial aspects of the technology implementation since you are contributing to the CFO’s effort. (Financial aspects include how payments are made, what types of information are exchanged and with whom, how that information is protected, etc.)
Provide in-text citations and a reference list at the end of your summary paper (APA format recommended).
RUBRIC
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper. GET THIS PROJECT NOW BY CLICKING ON THIS LINK TO PLACE THE ORDER
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